Be Our Guest!

At Hand in Home, we believe that the way you speak to others matters. Language is not only how we communicate, but also how we connect. That’s why you won’t see us referring to you as “customers.” You’re more than a transaction or an order. You’re a part of something we care deeply about: the feeling of home. So, why do we call you guests? Because that’s what you are: welcomed, appreciated, and invited in. 

A Word with Meaning

“Customer” is a fine word. But “guest” delivers a softness we love. It suggests an open door, a warm light left on, and a seat at the table. It reminds us that this space is meant to feel welcoming. So whether you're here for the first time or you’ve been with us from the beginning, we’re truly glad to have you. Not just as a shopper, but as a guest in our (virtual) shop.

Home Is at the Heart of Everything We Do 

Our brand was born from a love for warm spaces, thoughtful details, and the comfort of being surrounded by things that feel like you. When someone walks through your front door, they’re not just a visitor, they’re your guest. You offer them comfort. You make them feel seen. You want them to feel at ease. That’s the spirit we carry into everything we do. From the way we design our products to the way we respond to your messages, we treat each interaction like a moment of hospitality. 

You’re Not Just Buying, You’re Belonging

Shopping with Hand in Home isn’t just about picking out a new decor item or the perfect candle, it’s about shaping a space where you feel grounded where you can feel like yourself. We know how much your home means to you, and we’re honored to be even a small part of making it special. Calling you a guest reminds us to stay present, intentional, and kind in every step of that journey. 

So from our family to yours, welcome in. 

— The Hand in Home Team